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Privacy Policies

Privacy Policy

Kleos Noble Retreat & Corporate Affairs

Effective Date: 12/07/2024

This Privacy Policy describes how Kleos Noble Retreat & Corporate Affairs ("we," "our," "us") collects, uses, and discloses your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

Personal Information:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Payment Information: Credit card details and billing information.

  • Identification: Passport number or other identification details.

  • Booking Information: Reservation details, stay preferences, and special requests.

Automatically Collected Information:

  • Device Information: IP address, browser type, operating system.

  • Usage Data: Pages viewed, time spent on our website, and navigation paths.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To process your bookings, payments, and provide customer support.

  • To Communicate: To send you booking confirmations, updates, and promotional offers.

  • To Improve Services: To analyze usage patterns and improve our website and services.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing Personal Data

Under GDPR, we rely on the following legal bases to process your personal data:

  • Consent: You have given your consent for us to process your personal data for specific purposes.

  • Contract: Processing is necessary for the performance of a contract with you.

  • Legal Obligation: Processing is necessary to comply with our legal obligations.

  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and marketing.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and email delivery.

  • Legal Authorities: To comply with legal obligations or respond to lawful requests by public authorities.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Access: You have the right to request copies of your personal data.

  • Rectification: You have the right to request correction of inaccurate or incomplete personal data.

  • Erasure: You have the right to request deletion of your personal data, under certain conditions.

  • Restriction: You have the right to request restriction of processing of your personal data, under certain conditions.

  • Objection: You have the right to object to our processing of your personal data, under certain conditions.

  • Data Portability: You have the right to request the transfer of your personal data to another organization or to you, under certain conditions.

To exercise any of these rights, please contact us at info@kleos-retreat.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in compliance with applicable data protection laws and subject to appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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